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VTC Administration Coordinator

Job Type
Portsmouth, Hampshire
Up to £26000 per annum
Job Ref
Date Added
July 5th, 2024

Job Specification

Mobile Device Management Cell and VTC Coordinator


  • Competent in using a range of IT/Desktop systems
  • Customer service in person and on the telephone
  • Good communication skills
  • Logistical, record keeping or stocktaking experience advantageous
  • First line support experience advantageous


  • Specialist technical support to deliver the management of all aspects of Cloud delivered VTC Services across the Naval estate.
  • Management of the security overhead of TOP SECRET VTC.
  • Enabling all SECRET meetings including 2*, 3* and 4* levels of engagement and a wide range of operational, safety and high-level management meetings that require technical co-ordination and management.
  • Management of the complex Cloud VTC service delivered to MoD under the Global Connectivity and Integrated User Services (GC&IUS) contract, supporting all aspect of Navy Command business. Navy Command invests
  • Technically set-up all VTC calls and ensure that the necessary liaison takes place between the VTC Bridging Centres - this frequently requires the simultaneous management/co-ordination of up to 7 VTC calls to multiple locations.
  • Provide Out of Hours provision 365 days a year to support all emergency requirements for VTC in support of Operations (including remote support for Northwood MOC) and ACRO/NARO.
  • Fully manage all booking of conference rooms, equipment and VTC facilities to ensure that maximum/best use is maintained.
  • Continued management of all aspects of Cloud based telecoms infrastructure, equipment's, and services across the Naval estate.
  • Management of call costs and charges.
  • Day to day exploitation of all Cloud based telecoms services across the Navy Command TLB by exploiting the Cloud 'back-bone' provided to MoD via the Global Connectivity and Integrated User Services (GC&IUS) contract.
  • Support all Navy Command Cloud based communications (voice, data video) from TOP SECRET to OFFICIAL, maintaining the gateway into the UK public telephone and data network and onwards internationally.
  • Directly enable all aspects of Navy Command activity and outputs across all Defence Tasks, including all aspects of safety and emergency telecommunications.

Role specifics

  • Start date - ASAP
  • Contract - Permanent.
  • Candidate will need to be eligible to go forward for security clearance
  • Rate - £26,000 annually
  • Base Location - Whale Island, Portsmouth

Contact Details

  • Demi-Leigh Saunders

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

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